We value your business and promptly ship out your orders by USPS First Class Mail for standard delivery for all orders within the
Most orders are processed and shipped within 24-48 business hours (weekends and holidays excluded). Items shipped directly to customer (direct/drop ship) will vary in delivery depending on product, vendor and/or availability. Orders usually arrive within 1-7 business days from time of shipment to your home within the
Occasionally, due to availability, we may be out of a product and your order may be placed on a pre-paid back order status until we are able to ship the item. In-stock items are shipped promptly, unless customer specifies otherwise. Additional shipping charges may apply for back ordered, pre-orders, and special order merchandise. We reserve the right to cancel an order at any time.
We assure that our products will be delivered to you in satisfactory condition. If you determine that an order or part of an order is unsatisfactory and desire to make a return, you shall be allowed up to seven (7) days from the date of shipment notification to contact us for resolution. Merchandise that is defective or damaged will be promptly replaced. For goods returned for other reasons, the items may be returned for a merchandise credit which excludes all shipping costs and is subject to a 25% restocking and handling fee for the returned items. Customer must contact our customer service to receive a return authorization number (RMA) for ALL returns or the returned package will be sent back to you with any additional fees incurred. We reserve the right to refuse an exchange on certain items including, but not limited to open packaging, worn items or soiled. All pre-orders deposits for any merchandise is non-refundable.
* Merchandise returned after (10) ten days of obtaining a RMA will only receive store credit.